All returns must be returned within 30 days of receipt of goods with the corresponding receipt, unwanted goods should be returned in the original packaging, unopened, undamaged and in the same condition of which it was purchased.
Faulty items must be retuned within 30 days of purchase with the original labelling to be eligible for refund. The fault will be investigated and you will be contacted.
Return handling/shipping costs will not be covered in the case of a refund.
We reserve the right to refuse any return.
Unused rolls for a Special/Pattern Book order are not viable for refunds. Please contact us to confirm if the product is a special or pattern book item. All designer ranges fall under this category.
Home Decor Hull Limited is committed to protecting the privacy of its customers. In light of this we will not pass any information about our customers to third party groups.
The only time your information may be used is in cases such as delivery and or secure payment checks required by the bank or building society asking for them.
Your E-Mail address is personal, and so we do not pass this personal information on, we also try to send you information that is relevant to what you signed up for.
You have the right to view the information that Home Decor Hull Limited holds on you as a customer, you can do so by getting in touch with us via the Contact Us page or by writing to us via:
Home Decor Hull Limited, 557 Holderness Road, Hull, HU8 9AA